Customer Service Assistant | Customer Relationship Manager | Leicester
Description
Customer Service Assistant | Customer Relationship Manager | Leicester
Alpha Gamma Solutions might have the right opportunity for you!
We are committed to a level of service like no other. We believe that our Customer Service Assistants are the key to our success, and therefore provide ongoing training and great benefits to ensure we attract and retain the best people to go out and represent our clients.
Our team takes extreme pride in the results we achieve, and in participating in our company culture. You'll need to be outgoing, enjoy a team environment, and enjoy sales and customer service / customer care.
Alpha Gamma Solutions needs 5+ Customer Service Assistants as soon as possible for full time openings in our Leicester branch.
What will I be doing in my new role?
You'll be enjoying our fun and vibrant environment working alongside your skilled Team Leader who can coach and develop you to your full potential. You’ll be responsible for:
•Meeting with potential new customers on behalf of the company
•Face to face sales and customer service
•Handling subsequent sales enquiries
•Creating a relaxed and fun environment for customers
•Cross selling or up-selling where necessary
•Living our commitment to providing awesome service everyday
•Contributing to an awesome working environment and team culture
While we are on the lookout for attitude above all else, the following would really help your application:
•Some form of previous experience in customer service or sales - we are open to industry - which includes personal training and retail
•The ability to make friends with anyone - and quickly and successfully build rapport in person
•Confidence and an outgoing personality
•A strong problem solving and solution focused nature; and
•A friendly and positive vibe!
We offer training, a great team environment, an excellent performance related pay structure and the opportunity to be part of a company who invest and develop their people. This includes a management training programme within a fast growing office that has some very exciting growth happening in 2016 and beyond. We can offer short term and long term work as well as flexible hours on a self employed basis to suit, and have travel opportunities to other UK cities for training and work for top performers.
If this sounds like you so far, apply now using the online application process!
We will be holding interviews as soon as possible including a full observation day in the field to give you a firsthand view of the entry-level part of the role.