Computer Service Technician
Description
We are looking for an experienced computer service technician to work in our established computer repair shop in Forfar. You will be dealing with our Home customers in our shop front and at their homes on occasions. You will also be providing support and advice to our small business clients.
You will be required to carry out Hardware & Software repairs on laptops, PCs, & mobile phones. Performing diagnostics, and resolution of computer problems, recommending and implementing corrective hardware/software solutions. You will be required to recommend and up sell our service Packages
We looking for someone who is self-motivated and can work under pressure and deliver results on a day to day basis.
Duties and Responsibilities:
Responsibilities will include, adopting a managerial role, decision making, prioritising, multi-tasking, meeting company targets, dealing with customers face to face and maintaining excellent customer relations.
You must have a good customer service background, have a proven working record of at least 1 years’ experience in an IT environment, experience repairing and upgrading PCs, laptops/tablets/phones. Driving licence is essential. Training will be given but ideal candidate must be capable of self-learning and keeping up to date with new technologies. Saturday work may be required as and when required.
This position will be 3 days a week leading to full time .
To apply for this position please send your CV along with a covering letter stating why you are the ideal candidate for this position.
Applications without a covering letter will not be accepted.